Help Guide

Website Training Document


(Click the link below to go to the section)



Here are instructions on editing your website. There are some areas that you won’t be able to edit but we can update those areas for you. We have a backup system running at all times so you won’t lose anything if you accidentally delete any content. We also have copies of any web form enquiries that come through.

You can access the website at any time with the login and password you have been provided with. If you forget your password you can reset it here via email.


Logging into your website

To login go to

Once you are logged in you will see your dashboard. The main menu is down the left-hand side.

From the dashboard, you can do the following: (listed below are the most common options)

  • Posts – view, create or edit blog posts (if you have a blog setup)
  • Media – upload new photos for use
  • Pages – view, create or edit pages (it’s recommended the web developer sets up any new pages)
  • Profile – change your password


Logging out of your website

To log out go to the top right corner of the website and hover over your login name or icon and select ‘Log Out‘.


Editing Existing Pages

Navigate your way to the page of your website that you want to edit. You will see a black bar across the top of the screen which has links to administration pages, click the ‘Edit Page‘ link.

Hover over the block you wish to edit and click the pencil.

From here you can do the following:

  1. Add images to your page
  2. Style your content as you do in programs like Word
  3. Add your content into the body section

Once you are done typing click on the ‘Save changes‘ button (4) at the bottom of the editor window.

If you are not sure you want to commit the edits to the live site then click on the ‘Preview Changes’ button. When you do this another tab will open in your browser showing you what the page will look like when you save the changes. If you are happy with how the preview looks, then close the preview tab so that you return to the editing page.

Once you are ready to make the changes live click on the ‘Update‘ button.


Creating a Blog Post

Using your navigational toolbar, hover over ‘Posts‘ and click ‘Add New‘.

From here you can do the following:

  1. Add a title for the blog post
  2. Add your content into the body section
  3. Optional: Use the ‘Add Media‘ button to add extra images into your post
  4. Tick a category the blog post falls under, or create a new one by clicking ‘+ Add New Category
  5. Optional – Add tags to help categorise your blog and make searching for the post easier
  6. Click the ‘set featured image‘ text and upload a featured image
    • Selecting a Featured Image:
      Choose from either an existing image in the ‘Media Library‘ or upload one from your desktop by choosing the ‘Upload Files‘ tab.
  7. Optional: Click the ‘Save Draft‘ button to save your post and continue it later
  8. Click the ‘Publish‘ button to show your post on the live site

Please refer to the video resource section on the last page for more helpful tips on blog posts.


Resizing images

Here’s an online resizing program to help you resize your images: Pixlr

Website Image Sizes:

  • banner images – 1920px (width) x 1080px (height)
  • featured images – 1920px (width) x 1080px (height)
  • project images (these can vary) – about 1000px (width) by 667px (height) is recommended
  • general site images – 1500px (width) x 844px (height)
  • service images – 800px (width) x 800px (height)
  1. Click the ‘Browse’ icon – upload the image you’d like to resize.
  2. Select the ‘Adjustment’ icon (1st option bottom row) and then select the ‘Crop’ or ‘Resize’ icon.
  3. You can then enter the desired width and height in pixels. Click ‘Apply’.
  4. Click ’Save’ to save a copy on your desktop (top left corner).

If you do not resize your images to the correct sizes above, you may find your images not displaying correctly.


Video Resources

If you prefer watching rather than reading here’s a list of video blog tutorials:


The blog toolbar overview

In this screenshot, you will find brief descriptions of all the tools in the toolbar editor window.



Managing Orders


Subscription Renewal Process


Pricing is either per unit which uses the conventional pricing or per kg which uses the measure table table which is available under meansurement when editing the products. Anything set with the price per kg, cant have the price adjusted using the bulk editor. Products set by the unit should be able to be price edited with the bulk editor. Other aspects of products that are priced by kg should be able to be edited with the bulk editor, just not the price.

Adding products

If you want to add products you can either start from scratch or clone products. If cloniing be sure to choose a existing product that matches the style of product you are adding, either a price by unit, eg 1 = $3.99 or a price by kg eg 1 kgh = $3.99. If you dont get that right the pricing wont work properly.